Artificial intelligence can improve both the employee and customer experience in several major ways.
As the labor shortage in the customer service industry continues, customers’ expectations are becoming more rigorous. In a recent survey, 90% of consumers said that getting
From June 21 to September 18, the ‘Botticelli tells a story. Paintings by Renaissance masters from the Accademia Carrara collection’ exhibition designed by NArchitekTURA, will be on display at the Royal Castle in
AI-driven voice technology allows companies to improve customer and employee experience alike. But is it something customers want?
Voice-recognition applications are nothing new, but artificial intelligence-driven digital voice brings a level of sophistication to the table that has been unheard
Image: ShutterstockCybercrime damages are predicted to go as high as $10.5 trillion in 2025 – around $333,000 per second, according to Cybersecurity Ventures. One of the reasons behind the predicted increase is the rise of hostile nation-state sponsored attacks.
New & Notable
by Jenna Adrian-Diaz
July 29, 2022
New & Notable is a cultural catchall that highlights
The last few months have been a painful crash course in inflation for financial service institutions. And while inflation has reached its highest level in decades in many countries, the US ranks consistently high when compared to the rest of
