By Lucas Hill, contributor
For more community events, visit “How Do You Atlanta?” To add an event to the calendar, click here.
DeKalb County, GA — Various events are happening this week in and around DeKalb County,
5 best practices for customer journey mapping
Customer journey maps can offer valuable insights, but organizations should compare these maps to actual customer behavior and feedback to improve CX.
To create an effective customer journey map, CX teams should set clear goals, collect feedback from customers
Best tools for starting a business
When it comes to starting your own business, having the right tools can make the difference between success or failure. From drafting professional contracts and taking meetings with clients, to staying on top of your inbox and all the day-to-day
3 Construction & Mining Equipment Stocks to Ride Demand
Manufacturing – Construction and Mining
Caterpillar Inc.
CAT
Komatsu Ltd.
KMTUY
Terex Corporation
TEX
About the Industry
The Zacks Manufacturing – Construction and Mining industry comprises companies that manufacture and sell construction, mining and utility equipment. They support customers using
Class of 2022: A guide to all the UK’s graduate shows this
It’s a refreshing return to normality after a long, crazy two years. Yes, there were some physical shows last summer (see our 2021 roundup for details), but that wasn’t the case for all, by any means.
Indeed, many students graduating
Why You Need to Hire a Decision Scientist.
Late last year, I was going over some data insights with our customer experience (CX) team when we learned our agents were spending too much time in the chat tool manually answering standard questions and repeatedly collecting the same information